Terms of Service
These are the terms of service of moweco e.U. under which we supply products to our customers. We expect all visitors and customers to have carefully read this page and be fully aware of its contents. “We”, “Our” or “Us” always refers to moweco e.U., “you” always refers to you as a visitor, user and/or customer of the official moweco e.U. website https://realationships.moweco.com
These Terms of Service, together with our Data Processing Agreement (DPA) pursuant to Art. 28 DSGVO, constitute a binding agreement (the "Agreement") between moweco e.U. and you or the legal entity you represent ("Customer" or "you").
Date of publication: April 1st, 2024
1. Notice of agreement:
By accessing and using realationships.moweco.com you accept and agree to be bound by the terms and conditions of this agreement. In addition, when using services of moweco e.U., such as visiting our website or purchasing goods from it, you constitute acceptance of this agreement. Please read these terms and conditions as well as our privacy policy warily before purchasing products from realationships.moweco.com. All terms are subject to our contracts and if you happen to have a problem with them, miss any important information or simply want to discuss any of them, feel free to contact us on realationships@moweco.com. If you do not agree to our terms of service, please step back from using our services. Terms of service are legally binding and can therefore prevent users from abusing or misusing the services of realationships.moweco.com.
2. realationships.moweco.com trademarks
realationships.moweco.com is an internationally registered trademark. All use of this trademark needs to seek prior written permission by moweco e.U. or is otherwise punishable by law.
3. Property rights and copyright
All text, pictures, fonts, logos, videos and audio is the sole property of moweco e.U. or of moweco e.U. in foundation valued partners who have therefore provided written permission to realationships.moweco.com to use their footage. Any duplication or use of realationships.moweco.com' content apart from private purposes is prohibited.
For further information see "content abuse" in these Terms of Service.
The site realationships.moweco.com and its original content, features and functionality are owned by moweco e.U. and are protected by international copyright, trademark, patent, trade secret and other intellectual property and proprietary rights laws.
4. Limitation of liability
If you think that
there's bugs or errors on moweco e.U. products and services, feel free to
contact us under realationships@moweco.com.
We will try to do our best to correct them and provide fair products that meet
your expectations. However, we can not be held responsible for any
misinformation or content you don't agree with. We are not liable for if our
product is suitable for your needs or not.
We do not ensure that the information on this website is correct, we do not
warrant its completeness or accuracy; nor do we promise to ensure that the
website remains available or that the material is kept up to date.
5. Accounts and subscriptions
By opening an account on realationships.moweco.com' products and services, you fully agree with our privacy policy as well as terms of service. It is up to us to freeze or terminate your account if we have reasonable incentive to do so.
Reasons for that could be:
During the registration, you accept to provide and maintain right, valid, and complete information about yourself as indicated by the Service's registration form. If you are under 13 years of age, you are not allowed to use the Service. Besides, if you are under 18 years old, you may use the service only with the permission of your parent or guardian.
6. Legal disclaimer
We do limit our liability to the extent it is lawful to do so. If you happen to experience death or personal injury, fraud or any breach of your personal rights caused by negligence of moweco e.U. or one of its employees, we will, by law, do everything in our duty to protect the rights of everyone involved. If a device or digital content of yours is damaged through our service, we will either let it be repaired or pay you compensation. However, clear proof of the cause has to be provided. We will not be liable for damage which could have been avoided by using anti-virus software or other applicable anti-malware services. moweco e.U. b2b products are only provided for your professional use. The maximum liability sum for any of Moweco’s service breaches, is a total sum of €5.000,00 per calendar year per client. This sum can under no circumstances be extended beyond that point.
7. Severability
If a part of this contract is held to be illegal or otherwise unenforceable, the remainder of the contract still applies.
8. Product abuse
If we happen to find strong evidence that you are abusing our services, we may terminate our contract immediately and there is no chance for a refund for you.
Without our prior written permission it is strictly forbidden for you to
9. Information disclaimer
All the information provided on realationships.moweco.com.at are the intellectual property of moweco e.U. and by no means a guarantee to be rightfully proven. Our goal is to do our best providing you the best software licenses that we are able to offer. If you happen to find "wrong" information or tips that might lead you to lose money there is no way moweco e.U. i. G. is liable for that.
10. Payment policy
All realationships.moweco.com
prices will be declared and charged in the currency realationships.moweco.com
decides. All realationships.moweco.com prices are total prices including all
fees.
However, realationships.moweco.com does reserve the right to charge additional
fees based upon fees by payment service provider you may use. As an example, realationships.moweco.com
does reserve the right to charge an additional 6% fee for payments via PayPal,
covering PayPal fees realationships.moweco.com has no control of.
Taxes will be added thereafter. Such tax is based on the bill-to address and
the national tax rate in effect at the time of your purchase. In practice, 20%
VAT is added for services fulfilled in Austria. Other countries are subject to
a general reverse charge mechanism, where the recipient of our service is to
declare taxes. Foreign currency exchange rates are due to the bank of the
account you purchase a realationships.moweco.com product from. We reserve the
right to refuse to make contract with you and deny payment. It is your
responsibility to pay in a timely manner and that your payment method is valid.
By you having access to one of our accepted payment methods we expect you to be
of full awareness of buying a product online.
All sales are final. Prices may change over time and the services do not
include any price protection or refunds in the event of a price reduction or
promotional offering. Refunds will not take place after 14 days unless you can
provide specific reasons for cancelling your subscription, which we'll evaluate
from cause to cause and have the right to make the final decision. However,
after our successful acceptance of your use of one of our offered payment
methods, we will deliver the purchased product in timely manner. If a product
becomes unavailable following a transaction but prior to download, your sole
remedy is a refund.
If any technical problems occur or unreasonable delay in delivery of over seven
days after purchase of the product, your exclusive and sole choice is a refund
of the price paid. For detailed information see the clause 12 of our terms of
service, product delivery. Payment plans described as "monthly",
"3months" or "annually" are auto-renewing and need to be
proactively cancelled or unsubscribed by the user.
11. Subscription Termination
As you are a business client, it is only possible to terminate contract, after successful business transaction, at the end of each respective billing cycle, with a 3 months prior written notice.
The contractual
relationship can be terminated at any time during a current billing period,
upon a 3 months written information notice. In that case, the service or
software will be delivered until the end of the current contract full stop,
upon a 3 months prior cancellation notification in written manner.
An example of a monthly contract:
If the customer has concluded a "monthly subscription" which remains
valid until the 17th of the month and is therefore automatically renewed on the
17th of the month, the customer can terminate the contract until the 16th of
the month. The subscription will therefore end three months later, on the 17th
of the third following month. If the customer wishes to terminate the contract
upon an earlier date of termination, it is subject to a mutual separate
agreement between the customer and Moweco.
An example of an annual contract:
If the customer has taken out an annual subscription until 23 December 2025 on
23 December 2024, he can cancel until 22 September 2025 with a cut-off date of
23 December 2025. If the client fails to provide prior written notice of
contract termination until 22 September, contract will automatically be renewed
for another respective timespan, in this case, another year.
Moweco holds the right to withdraw from any contract and aliquotally refund the
client for any outstanding service or remaining contract length. Moweco has no
need to inform the client about the reason of contract termination.
12. Product delivery
We promise to
grant you access to your purchased product within seven days unless you're
taking place in a presale or other terms are explicitly stated in the specific
campaign. Most of our products will be delivered instantly after successful
payment.
moweco e.U. has the right to refuse to make contract with you for any reasons.
Payment will then be neglected or refunded. Our products will be delivered and
open for your access until termination of moweco e.U.. Start of each respective
billing cycle is the start of money received.
13. General
We may adjust our
terms of service as well as our privacy policy from time to time. The changes
will not be retroactive and the most current version of the terms will govern
our relationship with you. We'll try to notify you of any changes via the
communication channels you enabled us to have contact with you.
By continued usage of our service after such adjustments might take place, you
agree to be bound by the updated terms as well as our privacy policy. Also the
adjustment of prices for our services might be subject of changes. Temporarily
by discounts or permanently by us changing the pricing of our products in
general.
Also, service level agreements, data privacy protection policies, or Moweco’s
imprint might be updated from time to time.
Updated legal docs are subject to any existing contract with Moweco upon
informational notice sent out and documented by the Moweco team.
15. Data Usage and sovereignty
These Data Processing Terms apply where the Business Terms specify that realationships.moweco.com processes personal information contained in your Customer Data as your processor. Where required by applicable data protection law, realationships.moweco.com and you agree that: realationships.moweco.com will only process personal information in accordance with your instructions set out in the Business Terms and these Data Processing Terms.
16. Use of client name, logo and content for statistical, marketing and pr purposes
We reserve the right to use your name, logo, account data, account results, account statistics, account setup and account insights and content for statistical, sales-, marketing- and pr- purposes. Thus, any right to use a client's reference for marketing purposes is reserved, and needs prior withdrawal expressed through written notice by client in advance of consuming our services by purchasing realationships.moweco.com services.
17. End of service
If Moweco decides to withdraw from offering any services to its clients, remaining services or contractual agreements and obligations will:
19. Separate Agreements
Each and any contract between Moweco and a customer is subject to Moweco’s order processing agreement (German: “AVV = Auftragsverarbeitungsvereinbarung”) and technical organizational measurements (German: “TOM = Technisch-organisatorische Maßnahmen) that are to be requested specifically and will be provided by the Moweco team on demand to any customer or soon-to-be-customer.